5 Tips for Leveraging Your Customer Testimonials
When someone you know recommends a restaurant, you are more likely to dine there than if you just stumbled upon an ad online, right?
Even positive feedback from a stranger will earn trust points because reviews show that the product has been tried and found to be worthwhile (or not). A 2014 consumer survey confirmed that more than 85% of consumers rely on online reviews and customer testimonials when researching local businesses.